Privacy Policy

Last update: April 2025

We may collect information such as your name, contact details, your pet's information, medical history, appointment, records, payment details, referring veterinarian and clinic information, and website usage data (e.g. IP address, browser type).

We collect this information to provide dermatology services and communicate with you, coordinate care with your referring vet, manage appointments, billing, follow-ups, and to improve our services and online experience.

Your information is stored securely and accessed only by authorised staff. We do not sell or rent your data. Information may be shared with your referring clinic or service providers when necessary for treatment or administration.

You can request access to or correction of your personal data by contacting us. We aim to respond promptly and transparently.

If you have any questions or would like further information, please contact our VDC Team via the details below during business hours.

T – 1800 832 838
E – [email protected]

This policy may be updated periodically. The latest version will always be available on our website: www.vetdermclinic.com.au/privacy-policy

For further details or questions about our privacy practices, please reach out to us directly.